391bet Terms and Conditions

These terms and conditions form a binding agreement between the 391bet platform and its users. "391bet", "we", "us", or "platform" refers to this website and all services associated with it. "User", "you", or "member" refers to any person who is registered on 391bet or is using its services.

• These terms and conditions are effective subject to the applicable laws and regulations of Bangladesh.
• We reserve the right to modify or amend these terms and conditions at any time, with or without prior notice.
• Continued use of the platform after updated terms and conditions are published will be considered acceptance of the new terms.
• The Bengali version of this document is the final and binding version.

To participate on the 391bet platform, users must meet the following eligibility requirements:

• You must be at least 21 years of age. This platform is for users aged 21 and above only.
• Each person may open only one account. Creating multiple accounts is strictly prohibited.
• All information provided at registration must be accurate, complete, and truthful.
• Users must use their own identity and banking information; using another person's information is strictly prohibited.
• An active email address or mobile number is required for registration.
• As part of the verification process, 391bet may at any time request proof of identity, address, or financial information.

If a user provides false information or violates the terms, 391bet reserves the right to suspend or close the account. In such cases, any bonuses in the account will be cancelled.

Account security is the user's own responsibility. The following rules must be followed in this regard:

• Keep your login credentials (username and password) completely confidential and do not share them with any third party.
• Any unauthorized access to your account must be reported to the 391bet support team immediately.
• You are fully responsible for all activity carried out from your account.
• Use a strong password and change it regularly.
• Always log out after using a public or shared device.

Deposit

• The minimum deposit amount is ৳300 (per method).
• Accepted deposit methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• Deposited funds are generally credited to the account instantly.
• Make sure to use the correct reference number and personal details when making a deposit.
• Depositing using another person's payment account is prohibited.

Withdrawal

• The minimum withdrawal amount is ৳1,000.
• Approved withdrawals are generally processed within 1 hour.
• Account verification must be completed before requesting a withdrawal.
• Withdrawal funds will only be sent to the same payment method used for the deposit.
• For security reviews, 391bet may request additional information to process a withdrawal request.
• 391bet reserves the right to temporarily suspend a withdrawal if any unusual or suspicious activity is detected.

391bet offers various types of bonuses and promotional offers. Each offer has its own terms, which are described in detail on that offer's page. However, the following general terms apply to all bonuses:

Welcome Bonus

• New members will receive a 200% bonus on their first deposit, up to a maximum of ৳10,000.
• Bonus wagering requirement: 20 times (20x).
• Example: depositing ৳1,000 gives a ৳2,000 bonus, for a total balance of ৳3,000.
• Example: depositing ৳12,000 gives a maximum bonus of ৳10,000, for a total balance of ৳22,000.
• The bonus can only be received once and applies to one account per person.

General Bonus Rules

• Bonus funds are tracked separately from cash funds.
• Bonus funds cannot be withdrawn before the wagering requirement is met.
• 391bet reserves the right to close all related accounts if an attempt is made to abuse bonuses using multiple accounts.
• 391bet reserves the right to withdraw or modify any bonus at any time.
• If any manipulation or deliberate wagering patterns are detected, the bonus will be cancelled.

The 391bet VIP program has four tiers that offer special benefits to active players. The weekly cashback benefit for each tier is shown below:

• Bronze: Maximum weekly cashback of 0.3%.
• Silver: Maximum weekly cashback of 0.6%.
• Gold: Maximum weekly cashback of 0.9%.
• Platinum: Maximum weekly cashback of 1.2%.

Progression through VIP tiers depends on regular activity and platform usage. 391bet reserves the right to change the terms of the VIP program at any time.

The following activities are strictly prohibited on the 391bet platform. Violation of these terms will result in permanent account closure and the relevant funds may be confiscated:

• Using the platform for money laundering or transactions involving illegal funds.
• Abusing bonus benefits by creating multiple accounts.
• Using another person's identity or payment information.
• Playing or placing bets using any software, bot, or automated method.
• Exploiting any technical error or vulnerability in the platform.
• Harming, harassing, or defrauding other users.
• Placing bets on behalf of third parties or as part of a professional syndicate.

391bet offers various gaming options including cricket betting, slots, live casino, and fishing games. Each game category has its own rules, which can be found on the relevant page. General betting rules:

• Once a bet is confirmed and placed, it cannot be cancelled, unless settlement is not possible due to a technical error.
• If a bet remains unsettled due to a technical issue, 391bet reserves the right to cancel it.
• If an event is cancelled or postponed, 391bet will settle bets in accordance with established policy.
• Sports betting odds are subject to change and the odds at the time the bet is confirmed are final.
• The results of all games are controlled by a certified random number generator (RNG) and are independently audited.

391bet places the highest priority on protecting the personal information of its users. Our platform is secured with SSL encryption technology. Full details on the collection, storage, and use of personal information can be found on our Privacy Policy page.

• Your personal information will never be sold to third parties.
• Information required for identity verification and financial security is stored safely.
• Information may be provided to the relevant authorities where required by legal obligation.
• Requests to access or correct your account data can be made through the support team.

391bet is firmly committed to responsible gaming. We believe that ensuring healthy entertainment is the responsibility of us all. For more information on this, please visit our Responsible Gaming page.

• This platform's services are for users aged 21 and above only. Failure to verify age will result in account closure.
• Set your own limits — contact support to set deposit limits, session time limits, or to voluntarily take a break from your account.
• If you notice signs of gaming addiction, take a break immediately and seek professional help.
• Do not bet beyond your means — always play for entertainment purposes.

391bet will not bear any liability in the following circumstances:

• Losses caused by internet disconnection or device issues.
• Unauthorized access to an account due to the user's own negligence or error.
• Issues related to third-party services (payment gateways, internet service providers).
• Service disruptions caused by natural disasters, pandemics, or other unforeseen events.
• Service suspension or closure pursuant to the direction of a government or regulatory authority.

For any dispute or complaint, please contact the 391bet support team first. We always aim for a fair and prompt resolution.

391bet reserves the right to suspend or permanently close any user's account without prior notice in the following circumstances:

• If any section of these terms and conditions is violated.
• If fraud, deception, or money laundering is suspected.
• If false or incomplete information is provided.
• If evidence of involvement in prohibited activities is found.
• Pursuant to the direction of a legal or regulatory authority.

Users may also request account closure at any time through the support team. The opportunity to withdraw any valid balance will be given before the account is closed, unless a security investigation is ongoing.

391bet reserves the right to change or update these terms and conditions at any time. For significant changes, an attempt will be made to notify users by email or through the platform. However, continued use of the platform after updated terms and conditions are published on the website will be considered acceptance of the new terms. It is therefore recommended that you visit this page regularly.

These terms and conditions will be governed by and interpreted in accordance with the applicable laws of Bangladesh. If a dispute arises, an attempt must first be made to resolve it through discussion with the 391bet support team. If a resolution is not reached through discussion, both parties may agree to pursue arbitration by mutual consent.

• As a first step in resolving a dispute, please contact our 24/7 live chat support.
• For written complaints, please send full details to [email protected].
• All disputes will be resolved within the legal framework of Bangladesh.